Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

John B
Nice and friendly company easy to do business with them very pleased with purchase would use again

Michael Doyle
Second time I have bought a car from here and yet again I am not disappointed. Always friendly, always helpful. They sell good clean reliable cars. Both Jonathan and Peter are honest and genuine when assisting with a sale.
I still own both cars I bought from here 5 years apart and both are still running perfectly. Happy customer.
Brian M
A very fair trade in price on my car, and excellent communication throughout the entire process. The X5 did develop a little problem, it was impractical to return it to the guys (160 miles away) so I had to have it fixed locally, sent copies of the invoice, all sorted, and was reimbursed. You can not ask for better service than that. Jonathon and Peter, top blokes. Really competitive prices on their vehicles too. If you are looking for a change of vehicle, these guys are definitely worth a look. I suspect if they havent got a particular car in stock, they probably have the contacts to find it for you too!

Chris M
I called about the car I had seen in Auto Trader and they told me about it before we travelled down to see it at Rotherfield. They gve us plenty of time to look over the vehicle alone before letting us have a thorough test drive where the salesman told us more about the car. We got the car we wanted at a reasonable price. The sales process was simple and they had all the paperwork sorted correctly. They gve us lots of time to scrutinise the log book, Mot/service history and the warranty terms before we committed to buy the car. The salesman helped us tax the car from his computer when we picked it up. After 6 weeks the car developed a water pump fault. It took one short phone call to get approval for the repair under warranty. The claim process was easy and the problem sorted quickly.

Jill F
The salesman was very helpful and answered all my questions and I would happily go back there again to purchase a car. Excellent Service.

Darcey K
Just bought my first car from Car Sales Rotherfield. Both team members gave 5* service & Peter was always looking out for cars for me. Made the whole buying process very easy & relaxed and found me the perfect first car. The salesmen are very honest & reliable to make you sure you get the car you want! Very happy with my new car so thank you for getting me on the road!

Toby Khaleque
Quality cars, Good Prices, Great Service!

I went down to Car Sales Rotherfield with a car in mind that I found on Auto Trader.

Arriving I was greeted by Peter and then given access to the car. After a thorough look around, I test drove it and was very happy with the condition of the car. After all the paperwork. They sold it to me with a years MOT which they did that day.

They advised that the front brake pads would need replacing in the next 1000 miles. If I was to go and get those replaced Peter promised to pay me 50% of the cost. A week later after having the work done, I emailed the Receipt, and they in fact refunded me the FULL £114 for a brake pad replacement. This helped me out a lot being a student on low income. The fact they still provided great service and help BEYOND the sale of the car is a perfect example of an amazing Car Sale Service. They could have easily let me leave that day and the brake pads would have been a surprise cost for me a month down the line.

Overall very happy with both the service and the car
Autolink 4X4
A great experience!. Recently sourced a Ford Fiesta from these guys as my sons first car and can't praise them enough. Friendly, professional and we found him a great car. Thanks guys.
Felicity Swan
Great people. Very friendly always polite.
Patrick Tidmarsh
We had a really good experience with these guys. We got a good car at a fair price, and the service was great...very helpful...nothing was too much trouble. We would really recommend Pete and his team!
Bernard Smith
Just bought my third car from Pete, each one of which has been outstanding. A really genuine bloke and scrupulously honest. I really didn't have to worry when buying my daughter her fist car and really didn't think of going anywhere else. I gave Pete details of the car I wanted and within a couple of days he'd sourced an exact match. I've recommended this place to a few friends who have all had good experiences here - definitely worth popping in if you're looking for a decent, clean used car from a reputable dealer.
Sue Pilson
Had my car for over a month now and am delighted with it, Peter got me exactly what I wanted, totally honest and trustworthy, which is what you want when buying a car.
Claire Lee
I had an amazing experience with Peter and Bob! I knew the car I wanted and having trawled the country their were only 7 for sale in the uk!!I spoke with Peter as I could not get their until the weekend, I asked them to keep me informed if it was sold as we were travelling for 2 hours to see this car! When we arrived Peter pulled it round and I loved it, took it out for a drive and loved it! Completed all the paperwork there and then! There was a small problem with a bulb in the back having popped out but I took the car anyway, had my local garage sort it and Peter covered the cost-can't say fairer than that!! Would highly recommend. The car is great and Peter and team genuinely wanted you to love the car before buying-they went the extra mile!! Been all over the country in the last 2 weeks in it and can't stop smiling-love it!! Thank you Peter and team!
Mark Widgery
Excellent service from Peter & Jonathan . Would highly recommend to anyone and buying a car has never been so easy !!!
Ashley H
Excellent service. Lengthy test drive included a stop for new wiper blades. Assisted with taxing on line and fitted new mats. And all without a hint of pressure. Thank you.

Richard A
Very friendly and super easy to deal with. Highly recommend Car Sales Rotherfield to get you on the road fast and hassle free.

Karen L
I brought a rav 4 and have been very happy with it, the payment and pick-up all went very smoothly, the rav did need a new fuel filler pipe on it which we were told about at time of sale and they arranged for me to have it done at mo extra cost to me which was great. Very good company would recommend to others in fact I already have, will defently use them again when looking for a used car in the future!!

Janos H
Really friendly, helpful and no pressure at all. Also excellent after sales service. Would highly recommend this dealer!

Stacey H
After initially having a few problems with the car, everything was sorted out immediately with excellent communication. Highly recommended and would definitely deal with them again.

Wendy P
Hi my name is Wendy, I recently was looking for a new car and noticed that Car Sales Rotherfield had my dream car, i only live 5 minutes from them, so o a Saturday afternoon i went to go and see the car. As soon as i arrived there, they were pleasant and so hopefully. They were busy as there was roughly 3 other people viewing cars but only two members of staff. However, as soon as they saw i was there, they acknowledge me and said good morning which they then let me know that they wold be with me in a moment, with a a smile. As soon as someone was available they came over to me and i explained what i was looking for but also my concerns that i had about a Mini Cooper, but they soon put me at ease and let me view the car inside and start it so that i can hear the engine. I explained that i needed to have my husband come back later that day, there was no pressure to buy the car. I came back with my husband even with it being nearly 5pm they were happy for me to test drive the car.

Paul P
excellent service my car is superb i will recomend to my friends

William C
This was the second car we have bought at car sales Rothefield in recent years. Like the first the car (Honda Jazz Sport) was the right price, the team were excellent, answering any questions, ensuring I understood any little detail I needed to. They rang me back promptly if I had to leave message. I have now driven 1100 miles in just over a month including trips to Chester and Norwich and I am very pleased with both the car and the service provided by the team at Rotherfield. I would recommend them to friends and family.

Amanda D
I purchased a mini which I love. They were extremely helpful with a friendly service. Would definitely buy from them again.

David I
Absolutely delighted with my peugoet 3008 that I've purchased from rotherfield car sales. Peter who was dealing with my purchase was very helpful with everything I had to ask about the vehicle. I would certainly recommend rotherfield car sales to anybody looking to buy a quality used car and for the service Peter & the team at Rotherfield.

Toby K
I went down to Car Sales Rotherfield with a car in mind that I found on Auto Trader. Arriving I was greeted by Peter and then given access to the car. After a thorough look around, I test drove it and was very happy with the condition of the car. After all the paperwork. They sold it to me with a years MOT which they did that day. They advised that the front brake pads would need replacing in the next 1000 miles. If I was to go and get those replaced Peter promised to pay me 50% of the cost. A week later after having the work done, I emailed the Receipt, and They in fact refunded me the FULL £114 for a brake pad replacement. This helped me out a lot being a student on low income. The fact they still provided great service and help BEYOND the sale of the car is a perfect example of an amazing Car Sale Service. They could have easily let me leave that day and the brake pads would have been a surprise cost for me a month down the line. Overall very happy with both the service and the car

Nick A
I was looking to get myself a new car on finance. After reaching an agreement to part exchange my car as well as purchasing a new one through this dealership, I spoke to the guys at Rotherfield and was very impressed with the customer service I was shown. They were respectful and gave me a fair price for my old car and had my new car cleaned and ready to go on the day I arrived. Would definitely recommend using this dealership. I live in Epsom but I wanted to look for a car outside of London but I deifinity think it's a good idea to travel out to a dealer like Rotherfield as you're more likely to get better service. They also arranged finance through a better priced company than the one I had found online saving me money. They didn't have to do that for me but explained that they didn't wish to see me get ripped off. Would highly recommend to anyone looking to get a good priced car.

Sarah Haffenden
When looking for a car for the family recently we came across the Car Sales Rotherfield's website.They had a great selection of cars.
After visiting,we purchased a Ford Focus Estate which we are delighted with.We found them very helpful & not at all pushy.Would recommend & use again!
Jonathan Perks
This dealership has fantastic reviews on Autotrader Reviews and Facebook. Well worth a visit !!
Simon H
Very quick and friendly service drove away in my new car within an hour.

Alessandro B
The easiest car buying process I have ever experienced. Very pleased with the car and the service

Deborah H
I got exactly the car I was looking for and the finance arranged.Jonathan and Peter were both really helpful and I even got a cup of tea! I would thoroughly recommend Rotherfield Enterprises.

Fiona D
I have purchased several cars for family members from Car Sales Rotherfield, some from the forecourt and others they have found specifically to meet a particular request. The customer service is very good and if you are a woman you will feel comfortable with buying a car from them. All the cars we have purchased have been good quality and reliable and we have recommended the company to friends and family who have also purchased cars there and been pleased with the customer service and the vehicle.

Eleanor P
Excellent service, absolute bargain, car was spotless, couldn't have been easier. Really simple to arrange finance. They even helped me to arrange tax. Thrilled with my new car. Thank you Car Sales Rotherfield!